Cancellation Policy

Due to the high demand for our specialty vehicles (Luxury, Small SUV, Standard SUV, Minivan, Pick Up Truck, 12 and 15 Passenger Vans and Cargo Vans) we have initiated a 72 hour cancellation policy. 

Our 72 Hour Cancellation Policy states that should you cancel your reservation for a specialty vehicle within 72 hours prior to the time of pick up or fail to show up for the reservation, we will put a charge of 50% of the estimated rental charges on the credit or debit card that you secured the reservation with.

1. When booking your reservation online, please include the credit or debit card information in the Special Request/Local Information box in the Your Information section to secure this specialty vehicle.

2. If you do not include your credit or debit card information the reservation is NOT SECURED so please call us during regular business hours with that information to secure it. If we contact you for this information, you will need to provide us with that information at that time or within a reasonable amount of time otherwise the reservation will be voided. If we are unable to contact you via the information that you provided us with online, we will immediately void the reservation.

3. If you wish to cancel your reservation and do so prior to 72 hours from the scheduled pick up time there will be no charge.